Museum access

You will be sure of a warm welcome and an enjoyable trip when you next visit Portsmouth Museum and Art Gallery. This page is where you’ll find all the information you need ahead of your visit. If you have any feedback, questions, or a suggestion for how we can improve our visitor experience at the museum, please contact Andrew Merritt, Visitor Operations Manager, on email: MVS@portsmouthcc.gov.uk, or telephone: 023 9283 4779.

How to get here

Portsmouth Museum and Art Gallery is located on Museum Road, Portsmouth, PO1 2LJ. There is a small car park to the rear of the building which offers free parking to museum visitors. Disabled spaces are available.

The car park is only open during museum opening hours.

There are also paid parking bays on the road directly outside the museum.

The closest bus stops to Portsmouth Museum and Art Gallery are Cambridge Junction and Kings Road Junction. These are served by First Bus on the 3 and 700 routes, and Stagecoach on its 23 route. Additionally, the 6 and 8 buses stop on nearby St George’s Road.

The Cambridge Junction and Kings Road Junction bus stops are both less than 150 metres from the museum, along Museum Road, which is a flat, paved path.

The nearest train station is Portsmouth Harbour, which is just under 1km away. Head along The Hard, then St George’s Road and Museum Road to reach us. Alternatively, Portsmouth & Southsea Station is only slightly further away, at around 1.2km. From there, turn right out of the station and head down Guildhall Square, Guildhall Walk, St Paul’s Road, Hampshire Terrace, Landport Terrace and Museum Road.

There are regular services across the Solent to Portsmouth from the Isle of Wight. The Hovertravel and Fastcat services are the quickest for foot passengers. If you come on the Fastcat, follow the same directions as from Portsmouth Harbour, as the Fastcat terminal is inside the station. If you are travelling via hovercraft, the museum is less than 1km away from the terminal, down Clarence Esplanade, Pier Road, Kings Terrace and Museum Road.

For further information, see our Visit Us page.

Museum entry

Portsmouth Museum and Art Gallery is free to visit. You do not need to book in advance. The museum is open 10am to 5.30pm during summer season (April to October) and until 5pm in winter. Last admission is 30 minutes before closing time.

The museum is open Tuesday to Sunday but closed on Mondays.

When you arrive

There is an automatic door to the front of the museum, which takes you straight into the museum reception area. Straight ahead of you will be the reception desk, where you can ask the staff members any questions you have and get information ahead of your visit. The museum shop is also inside reception, offering themed gifts and homewares related to the museum collections.

Toilets

There are accessible toilets and baby change facilities in the museum.

The nearest Changing Places toilet is in Southsea Library on Palmerston Road, around 1.3km away. To get there from the museum, head down Museum Road, Kings Road, Elm Grove, Grove Road South and Palmerston Road.

Visitors with mobility impairments

There is a short decline from the centre gates on the main road into the museum, and a very small incline into the building.

Portsmouth Museum and Art Gallery has a lift to all galleries across its three floors. The lift is at the building’s west end.

There are wheelchairs available for visitors to use and disabled parking spaces available.

The first and second floors can be accessed by the lift. In the unlikely event of the museum being evacuated and the lift being unavailable, visitors would have to descend using staircases.

Due to fire and safety procedures, visitors with a mobility impairment who cannot use the staircases are limited to one visitor at any time on the first and second floors. To facilitate your visit there is an Evac+Chair as well as a trained member of staff available. The visitor should be able to transfer themselves, or with the help of a carer, to the Evac+Chair and not exceed 23 stone (146kg) in weight.

If you have a condition that might restrict your ability to use the stairs in an emergency please mention this in confidence to a member of staff at the reception desk at the start of your visit. Arrangements can then be put in place to ensure your speedy and safe evacuation should such an emergency occur.

We recommend that all visitors with mobility impairments contact the Museum on 023 9283 4779 in advance to avoid disappointment.

Deaf visitors and those with hearing impairments

Induction loops for hearing-impaired visitors are installed both at reception and the Victorian Parlour.

Guide dogs, hearing dogs and assistance dogs wearing appropriate tabards are permitted in all galleries. Non-assistance dogs are not allowed in the building but can be walked on leads in the gardens.

Visitors with autism

We are members of the Hidden Disabilities Sunflower Lanyard scheme. Please ask a member of staff if you need any help.

The museum can get busy at weekends and during school holidays. It is quieter in winter.

The lighting levels around the museum are similar to what you’d find in most other buildings, though fluctuate from room to room. The Doyle gallery has the lowest lighting.

Some audio-visual displays can be loud and noises sometimes turn on suddenly.

We don’t have a designated ‘quiet space’ in the museum but visitors are free to use the gardens for quiet outdoor space.

Visitors with learning disabilities

We are members of the Hidden Disabilities Sunflower Lanyard scheme. Please ask a member of staff if you need any help.

The museum can get busy at weekends and during school holidays. It is quieter in winter.

The lighting levels around the museum are similar to what you’d find in most other buildings, though fluctuate from room to room. The Doyle gallery has the lowest lighting.

Some audio-visual displays can be loud and noises sometimes turn on suddenly.

We don’t have a designated ‘quiet space’ in the museum but visitors are free to use the gardens for quiet outdoor space.

Get in touch

If you have any questions ahead of your visit, please don’t hesitate to contact us.